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FAQS
Q One of the biggest issues surrounding the Internet is security. The term "wireless" immediately raises questions on the security of the system. Most consumers have experienced the unintentional interception of portable phone signals and cellular phone signals and equate this to wireless. Explain, in laymanís terms, how Canopyís wireless technology addresses these problems.
A First, unlike analog telephone transmissions, digital transmissions of Internet traffic are much more difficult to intercept because of the complex cryptology associated with the technology. Second, like other Internet applications such as secure email or web browsing, users can employ many security applications which prevent eavesdropping on transmissions - whether such security applications are installed on the last-mile link to the userís house or elsewhere in the Internet. Third, a Canopy system provides an over-theair encryption, which cryptographically scrambles the data bits, preventing anyone "listening" to the airwaves from deciphering any messages. In fact, the Canopy systemís over-the-air link may be the most secure leg of the typical userís Internet connection.
Networking

Internet Protocol (IP) Addresses
Every device that is on the Internet has a unique IP address just like every home has a unique postal service address. The IP address tells servers on the Internet where to send the web pages you request and where to send e-mails addressed to you. IP addresses may be assigned to a device as a dynamic or static IP address.

Dynamic IP Address
One dynamic IP address is provided to each customer. This address is assigned from a pool of available IP addresses. Like a dial-up modem, every time the modem stops and re-starts its connection to the network it may be assigned a new IP address from the pool, hence the term "dynamic".

Static IP Addresses
A static IP address is permanently assigned to a specific user and his/her network device. Whenever a user logs on to the network, he/she uses the same IP address. Static IP addresses enable businesses to better use their connection.

DHCP Setup
Setting up DHCP will allow you to provide dynamic IP to your computers. Most routers and/or firewalls have DHCP built in. You will need to enable this in your router/firewall. For information on how to do this consult your router/firewall documentation or contact the manufacturers of the equipment.

To set up your computers to accept DHCP we have created a PDF for you to download and review. This document will aid you with that process. DHCPConfigurationGuide.pdf




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